15년이상~ IT개발자
Emotions
풀스택 개발
피그마
Pain Points
Response time for technical issues
Opportunities
Implement priority support system for power users
Goals
Maximize product value and efficiency
Channels
Email Newsletter
YouTube
Pain Points (1)
Status
1:1일과외
대구
Business Goal
Increase customer lifetime value
Notes
Positive feedback on new support documentation
Stage
IT개발
Actions
Accessing advanced features and seeking support
Touchpoints
Customer Support
Email
Website